DB2 support and consultancy when you need it

Ensuring your DB2 or Informix database is properly managed whilst keeping within tight budgets can be a real challenge. This is especially so when levels of support and consultancy vary throughout the year.

Cost - people costs are an increasing proportion of many IT budgets and skilled database administrators can be an expensive resource but costs can't be justified for full managed services.

Skills - with constantly evolving database technology it is difficult for DBA's to keep up to speed with new developments. Significant and ongoing training is required. In smaller teams it can be particularly hard to keep everyone up to date and trained.

Database version - Sometimes, you may be forced to stay on an older, unsupported version of DB2 or Informix. Perhaps the current version of a critical ERP application is not certified for newer releases, or you are unable to make the necessary changes to a bespoke application. Whatever the reason, running on an unsupported version of your database constitutes a significant business risk.

The Solution

Our DB Assist offering is designed for customers who's need for support varies meaning that they need different levels of cover and don't want to sign up to a yearly contract. With DB Assist a block of hours can be purchased in advance which can then be used as and when needed.

This is a highly cost effective way of ensuring you have the DB2 support you need, when you need it. Your hours can even be used for some of our DB2 training courses or to provide specific skills where they are lacking in the team.

For customers needing higher levels of database support Triton provides a full managed services option. Remote DBA offers a range of database support from out of hours cover to a full 24/7 support service.

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