Remote DB2 Content Management Support solutions
IBM Content Manager support services - cover
Triton can support the following Content Manager products:
- DB2 Content Manager for Multiplatforms
- DB2 Content Manager OnDemand for Multiplatforms
- DB2 Commonstore for SAP
- DB2 Commonstore for MS Exchange
- DB2 Commonstore for Domino
- DB2 Records Manager
- DB2 Document Manager
Our flexible packages mean you get the level of cover your business requires.
Content Management support - what's included?
Included
- Initial Database Healtcheck
- Proactive monitoring using real-time monitoring software - (licence costs included)
- All day-to-day database housekeeping - (backups, reorganisations, database statistics, etc) and monitoring
- Application of routine preventative maintenance (fixpaks)
- Dedicated hotline, with unlimited support calls
- Access to Triton RemoteDBA Portal
Not Included
- Significant remedial action identified during Health Check *
- Database version upgrades *
- Migration of database to new server *
- Database vendor software licence and maintenance fees *
- Database design and development *
* Can be arranged, as a separately chargeable service
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