Remote DB2 Content Management Support

Ensuring your IBM Content Management system is properly supported whilst keeping within tight budgets can be a real challenge.

Cost - People costs are an increasing proportion of many IT budgets and skilled database administrators can be an expensive resource.

Skills - with constantly evolving technology it is difficult to keep up to date with new developments. Significant and ongoing training is required.

Cover - More pressure is on our systems to be available 24x7 which often means providing support outside of normal working hours putting a strain on internal staff.

The Content Management support solution

Remote CMA from Triton Consulting is designed to address these challenges by meeting the Content Management maintenance needs of your business. Our comprehensive Remote CMA service provides:

• Proactive, remote Content Management support and maintenance.
• Content Management system performance management
• Unlimited support calls

For a fixed yearly fee Triton will provide full managed services, taking over the day to day maintenance of your system, allowing you to plan your budget effectively for the year safe in the knowledge that your IBM Content Manager systems will be supported by some of the most highly skilled DB2 consultants in the industry.

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