Triton Consulting & Maindec announce partnership to deliver seamless hardware and DB2 support to clients
July 25th, 2011
Both companies set to benefit from exposure to combined client base
DB2 support specialists, Triton Consulting, announces it has partnered with IT solutions and support specialists Maindec to deliver a seamless hardware and software support service.
Triton's industry-leading Remote DBA service offers the reassurance of stable, secure management for all components of a client's DB2 infrastructure, without the associated staffing and technical issues, and simplifying database management. As one of IBM's Premier Partners, Triton provides a full range of services from DB2 consultancy through to education and 24/7 system support.
Commenting on the reasons behind the partnership being formed, Laura Hood, Marketing Manager at Triton comments, "Triton recognises that the services provided by the company are very niche and we do not provide hardware support. Therefore we see the benefit of partnering with other high quality service organisations. By partnering with Maindec we are able to provide customers with a full support solution."
Hood continues, "The partnership with Maindec is mutually beneficial for both companies. If we see there is a need for the hardware support that Maindec provides in our existing customer base, then we can recommend Maindec and manage the support they provide. Likewise, Triton's DB2 expertise adds an extra dimension to the portfolio of services Maindec can offer its customers and prospects."
Maindec's Operations Director, Paul Timms, adds, "There is no overlap in terms of the services the two companies offer, which makes it the perfect partnership - opening up new revenue streams to everyone involved. Triton doesn't do hardware support, and Maindec doesn't do DB2 support, but together we can provide a collaborative service to better serve customers' needs. Both companies are similar in terms of technical proficiency and I would not hesitate in directing Maindec's long standing customers in Triton's direction should there be a requirement for DB2 technical expertise that are not Maindec's field of expertise."
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