Most IT teams don’t struggle because of poor planning. They struggle because things change quickly.
A key database expert goes on leave. A system issue escalates faster than expected. A project needs specialist input now, not in three months after recruitment and onboarding.
That’s exactly the gap Expert on Demand is designed to fill.
The Challenge IT Teams Face
For IT managers and technical leads, the pressure is familiar:
- Critical systems still need expert attention, even when resources are stretched
- Niche skills aren’t always available in-house
- Hiring takes time you don’t have
- Projects stall because no one wants to make the wrong call
- When this happens, delays, risk and frustration creep in fast.
Expert Help, Without the Hiring Headache
Expert on Demand gives you quick access to experienced database and infrastructure specialists when you need them, for a few days, a few weeks, or longer if required.
It’s practical support for real situations, such as:
- Short-term cover for holidays or unexpected absences
- Extra expertise to unblock a project
- Help diagnose or fix a persistent technical issue
- Guidance on design, upgrades or system changes
- No long contracts. No drawn-out recruitment. Just the right skills, at the right time.
Who Are the Experts?
Triton’s experts are hands-on consultants with deep experience across enterprise database and middleware technologies, including Db2, IMS, replication, iSeries, WebSphere and cloud integrations.
They’re used to stepping into live environments, understanding how things work quickly, and helping teams move forward with confidence.
Meet a selection of our experts:
Wayne Hoath
Wayne Hoath brings nearly 30 years of experience in enterprise IT, with deep roots in IBM technologies and collaborative platforms. He began his career at Lotus Development just prior to its acquisition by IBM, where he worked extensively within the Notes and Domino ecosystem.
At Triton, Wayne has become the go-to consultant for WebSphere and associated IBM technologies. His expertise across WebSphere Application Server, WebSphere Portal, IBM Connections, and IBM FileNet has included installation, configuration, performance tuning and set-up for high availability. Having worked with complex, long-standing IBM estates, Wayne excels at helping organisations modernise, integrate, and extract long-term value from their platforms.
Iqbal Goralwalla
An IBM Gold Consultant and an IBM Champion for Data and AI Management, Iqbal Goralwalla has over 20 years of experience in all aspects of relational databases. Iqbal is also a member of IBM’s Db2 Technical Advisory Board.
Iqbal is a highly experienced Data Management specialist, having been involved in all aspects of data, including data architecture, strategy, design, modelling, development and administration. Iqbal has extensive project support and technical liaison experience within Db2 on LUW environments.
As well as leading the Database Services team, Iqbal is also an active Principal Consultant and is engaged with customers for short, focused assignments to help them with all Db2 issues.
Ian Harrison
Ian Harrison is an experienced Db2 professional with a focus on the z/OS platform. His expertise includes disaster recovery strategies, SQL performance tuning, migration methods, and application support. A key part of his role has been acting as a vital link between application teams and Db2 systems programmers, helping to align technical and business needs and keep projects running effectively.
Ian has contributed to major Db2 projects for one of the UK’s largest banks. His work includes Db2 database design for performance, readiness for Db2 V13, large-scale conversion of tablespaces to UTS, and troubleshooting performance issues.
Robert Philo
Robert Philo brings over 40 years of experience in the IT industry, with more than 25 of those dedicated to Change Data Capture (CDC). Throughout his career, he’s worked with clients of all sizes, with a particular focus on financial institutions, helping them implement robust, high-availability CDC solutions.
At Triton, Robert is a senior consultant who supports clients across the entire CDC journey, from initial planning and installation to fine-tuning performance and automating processes. His strong background in disaster recovery and high availability makes him a go-to resource for organisations where data resilience is a top priority.
Why Expert on Demand Works
For businesses, Expert on Demand means:
- Faster problem resolution
- Less risk around critical systems
- Projects that keep moving
- Internal teams that get breathing space
It’s not about replacing your team, it’s about backing them up when it matters most.
Find Out More
If you’re dealing with a skills gap, time pressure or a problem that won’t go away, Expert on Demand could be the simplest way forward.
- Learn more about Expert on Demand
- Contact Triton by filling out the form or email Alan Roberts to discuss your situation and see how quickly support can be in place